The time I called to the the time of the inspection was very fast, less than 2 hours, late in the day too. Scott was well mannered and answered all of questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nick was timely, professional, provided information regarding unit in a way that was understanding. He discussed options and answered all of our questions. Nick provided services needed and did not try to pressure us into any options. Our air conditional system is in working condition. Thank Nick for a good service call.
Overall Experience
Quality
Price
Convenience
Fabricated prices and estimates on parts for a old unit all in order to replace the entire unit, subpar diagnostic and explanation of issues taking place.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
William was very quick in diagnosing the problem. He cared enough to get the part and arrange for installation today, Sat. 11/17/19. Sam is here now installing the new heat pump. Thank you all!
Overall Experience
Quality
Price
Convenience
They found that my drain was clogged and fixed it also putting on a flood prevention switch. My only issue was that they were late.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
my experience with Scott was a pleasant one. he came over to do an estimate on a new unit. He began asking questions and really gave the attention to our aotuation and questions. I felt Scott was honest and knowledgeable and would use or refer anyone to Alaskan.
Overall Experience
Quality
Price
Convenience
I received a call from a customer who was experiencing issues with their air conditioning system. The customer was experiencing no cool air and wanted to discuss the possibility of replacing the system. I scheduled a service call for the next day and arrived at the customer's home on time. When I arrived, I met with the customer and went over the issues they were experiencing. I then performed a thorough inspection of the system and identified the problem. The customer decided to replace the system and I provided them with a quote for the work. I scheduled the installation for the following week and the customer was excited to have a new and more efficient system. I also provided them with tips on how to maintain the system and ensure it runs smoothly. Overall, the job went well and the customer was happy with the results. I was able to resolve the issue and provide the customer with a solution that met their needs and budget.
Lennox Package unit Summer Maintenance
Trane Split Furnace Spring Maintenance
Winter Lennox package heat pump maintenance.
Leak under mobile home. ABS can not repair.
Replaced hose bib on front of house. EST to lower kitchen dirty arm.
